Regular Full-Time Houston, TX, US18 days agoRequisition ID: 1608
General Job Summary:
To develop, build and retain a network of qualified medical providers that will provide services to Veterans for Compensation & Pension (“C&P”) Medical Disability Examinations (“MDE”) based on our contractual obligation with the Department of Veteran Affairs (the “VA”).
Essential Job Functions:
1) Make unscripted connection calls to independent medical providers for the purpose of recruiting them to VES’s nationwide network of providers; 2) Create and maintain a growing pipeline of providers candidates; 3) Support provider throughout onboarding process. 4) Document and maintain detailed notes for communication and exchanges with all potential and current providers; 5) Negotiate with potential providers, to include contracted pay rates for their exams; 6) Facilitate the completion of required documents in a timely manner; 7) Consistently meets daily, weekly, and monthly provider contact quotas; 8) Achieve superior level of productivity in a demanding and high energy environment; and 9) Communicate and maintain a professional working relationship with department and team members in a friendly, but focused, environment.
Additional Duties and Responsibilities:
1) Assist other departments with contacting providers regarding rates, billing and other issues associated with the providers and/or their staff; 2) Work closely with the Scheduling Department to fill Open Service Requests (“OSRs”) in a timely manner; 3) Attend meetings as directed; 4) Work effectively within a team dynamic; 5) Adapt to new instructions, requests or procedures as provided; 6) Maintain a high sense of urgency at all times; 7) Maintain the confidentiality of Veteran’s and provider’s records; and 8) Other duties as assigned.
1) Self-Motivated; 2) Self-Directed; 3) Strong ability for strategical thinking and planning; 4) High sense of urgency; 5) Strong ability to get results; 6) Advanced time management skills and detail-oriented; with strong ability to meet strict deadlines with minimal supervision; 7) Advanced customer service and sales skills; 8) Advanced verbal and written communication skills, to include excellent grammar; 9) Advanced reading and comprehension abilities; 10) Advanced multi-tasking skills; 11) Advanced organizational and prioritization skills, 12) Proficient typing skills; and 13) Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel. Working Conditions:
1) Casual office environment, with some exposure to mild noise from office equipment and moderate noise generated by staff members; and 2) Frequently utilizes phone, fax machine, computer, printer, and copy machines.
Minimum Level of Preparation and Training:
Some college required. Business or Marketing degree preferred.
OUR MISSION STATEMENT – To honor and serve America’s Veterans and Active-Duty Claimants by providing quality and timely reports through fair and objective evaluations performed by trained professionals in a respectful and hospitable environment.
VES UNDERSTANDS VETERANS BECAUSE WE ARE VETERANS
VES® is a Veteran owned service company. Key members of our team across the nation are Veterans who proudly served our country. We are proud to be American and we are proud of our service.
As Veterans ourselves, some of us having gone through the VA disability claims process, we understand that our real customers are the Veterans who sacrificed for their country and deserve our utmost respect, compassion and care.