Black Box

 

Remote & Distanced Workforce Solutions

Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.

 

For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.

On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver.  WE ARE HIRING!

Aug 12, 2022  
Job Description Purpose of Job : Performs a variety of intermediate level electronics testing, troubleshooting, and repair on telecommunications and other electronic equipment Primary Job Roles/Responsibilities : 1. Performs moderately complex tests on telecommunications and electronic equipment 2. Repairs telecommunications and other electronic equipment by troubleshooting to component level without the use of schematics 3. Performs replacement of components including surface mount technology on highly technical electronics 4. May act as escalation point for less experienced technicians Knowledge, Skills and Abilities of the job Knowledge of telecommunication product part numbers and associated electronics system to be used for testing Good analytical and problem-solving skills Knowledge of electronic theory Knowledge of product specific electronic systems and understanding of functionality Soldering skills, both surface mount...
Black Box Minnesota, USA Full-Time
Aug 12, 2022  
Job Description Product Line Specialist Job Summary This position is a flexible, multi-skilled role on our production line. This position must be able to step into any role on the production line, maintaining steady productivity to reach team goals and achieve high quality standards. Job Responsibilities: \t Cosmetic quality inspection of all products to meet high quality standards. \t Perform electronic testing on all telecommunications and other electronic equipment using appropriate testing device. \t Communicates well with assembly lines to achieve timely completion of production orders \t Kits product in its package with all the peripheral items required for that product and labels the package with a bar code for material stock. Also required to perform validating, modifications and completion of production order in our ERP. \t Responsible for inventory accuracy and managing materials to each production order. \t Perform electronic testing on all...
Black Box Minnesota, USA Full-Time
Aug 12, 2022  
Job Description Primary Roles & Responsibilities Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations....
Black Box Arizona, USA Full-Time
Aug 12, 2022  
Job Description Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Essential Functions: Provide team leadership and supervision Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Supervise and perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic...
Black Box Arizona, USA Full-Time
Aug 12, 2022  
Job Description Black Box is hiring an IT Support Technician based in our Office in Utrecht, Netherlands!! You will provide desktop and server administration, support and maintenance to Black Box Legal Entities and Employees throughout Europe! Key Responsibilities Configuration and set-up of desktop and laptop PCs and peripherals. Maintenance of Active Directory, Exchange and Network Security in line with corporate procedures. Provide Helpdesk support for onsite and remote users. Maintenance of asset register. Arranging & carrying out repairs of servers/printers. Documenting configuration changes. Daily Backup procedures. Monitoring of Anti-Virus software to ensure all PC's are kept up to date. Ad hoc duties as required. Key Competencies Excellent English skills both in writing as well as verbal communication. Displays a high degree of tact and diplomacy and is cooperative. Strong analytical skills,...
Black Box Netherlands Full-Time
Aug 12, 2022  
Job Description Black Box is hiring a Regulatory & Compliance Engineer Remote!! Responsible for planning, developing, implementing, and managing product safety and regulatory compliance capabilities according to local, national, and international standards. Attains product and engineering compliance by defining requirements for market access, developing and executing compliance programs, and ensuring completion of required documentation. Primarily Roles & Responsibilities  Ensures compliance by collaborating with product engineering and OEM/ODM vendor partners; reviewing design data; identifying and resolving product and engineering design issues; identifying short-term and long-range issues; researching and identifying applicable regulatory and industry compliance standards and codes; developing compliance policies.  Develops compliance plans by researching, analyzing, selecting, and applying compliance engineering concepts, approaches, techniques, and...
Black Box United States Full-Time
Aug 12, 2022  
Job Description Primarily Roles & Responsibilities Generate sales opportunities through effective prospecting of assigned group of customers. Daily activities will include proactive account calls and diligent follow-up of existing and prospective partners. This includes effective follow-up on existing sales opportunities to generate revenue. Coordinate, prepare and deliver sales presentations and proposals that match customer business needs with Black Box solutions. Maintain complete records of prospecting and customer contact, follow-up tasks and forecast information into CRM system. Provide management with accurate forecast of monthly & quarterly revenues. Build and maintain sales pipeline that will support sales goals of the assigned account territory. Collaborate with channel partners to identify opportunities, advance through sales process and close deals. Work closely with other team members and departments to facilitate a smooth transition...
Black Box 3401 N Thanksgiving Way #500, Lehi, UT 84043, USA Full-Time
Aug 12, 2022  
Job Description Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Primary Roles & Responsibilities • Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. • Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. • Perform upgrades and additions to cabling infrastructure systems in order to increase...
Black Box Florida, USA Full-Time
Aug 12, 2022  
Job Description The Reseller Sales Manager is responsible for IT reseller business within the Mexico City territory across multiple business verticals. We are looking for a talented sales professional to work with our current reseller customers and seek new resellers to sell the Black Box product portfolio. This role will be required to work cross-functionally with sales, engineering, procurement and marketing teams. Job Responsibilities: Owner of identifying, prospecting, recruiting and on-boarding new resellers partners in their respective territory To serve as the reseller partner's single point of contact Drive sales revenue through supporting and growing existing reseller base Establish key metrics for the Reseller partners they are focused on achieving Black Box company goals Perform analysis and implement methods to optimize relationships between sales channels Works closely with Commercial and Distribution Teams to foster synergistic...
Black Box 3401 N Thanksgiving Way #500, Lehi, UT 84043, USA Full-Time
Aug 12, 2022  
Job Description This position handles the day-to-day client relationship with Black Box clients from a warehouse perspective. This role acts as the client liaison to meet their ongoing technology needs through data entry, customer service, reporting/trouble-shooting issues, staging products and making recommendations on product alternatives and materials. Location: Maple Grove, MN Responsibilities: Monitor client ticketing system and entering manual data entries into ERP; respond to client ticketing system within 24 hours to maintain service level agreement (SLA). Work on sales orders and service tickets. Inform supervisors of product backorders and make substitution recommendations. Contact Service Desk staff to help with general questions and order modifications. Update the Inventory Web Portal to more accurately display data. Engage in ongoing communication with Client regarding voice product inventory levels, refurbishing needs and products to...
Black Box Minnesota, USA Full-Time
Aug 12, 2022  
Job Description Essential Functions: Provide team leadership and supervision Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Supervise and perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Prepare BOMs for materials and labor. Infrastructure survey and design. Execute project milestones and test plans. Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits. Complete required documentation in a variety of written...
Black Box Arizona, USA Full-Time
Aug 12, 2022  
Job Description Primary Responsibilities Primary responsibility of the operations and projects for the assigned account(s) on a daily basis. Ensure best practices, safety and audit compliance are followed. Provide weekly and monthly meetings and reports with the customer and Black Box. Owns and ensures timely incident escalations occurs in accordance with established policies, procedures and OLA and SLA requirements for the assigned account(s). Coach, mentor and develop staff including providing career development and training plans Own the creation, establishment and maintenance of policies, procedures and practices using ITIL framework to manage the environment. Identify, manage and report continuous improvement initiatives within the team Achieve performance targets established by leadership for applicable Key Performance Indicators. Perform other duties as assigned by management. Required Skills: Minimum of 5 years of...
Black Box Arizona, USA Full-Time
Aug 12, 2022  
Job Description Primary Roles & Responsibilities: Primarily responsible for assisting in multiple aspects of cable installation including pathways, cable terminations, labeling, grounding, troubleshooting, and testing. Escalate and manage tickets to assure timely resolution Able to smoothly transfer information at the end of each shift with other support staff about any outstanding issues and tasks Ability to meet service level agreement requirements during the ticket life cycle Physical installation of desktop systems The patching cabling between network equipment and customer's network when applicable The installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Provide hardware break-fix services for network infrastructure Support inventory management activities such as receiving inventory, tagging of assets, tracking...
Black Box Arizona, USA Full-Time
Aug 12, 2022  
Job Description Purpose of Job: Process inventory movement through the warehouse utilizing an ERP system. Includes, accurate receiving of all materials into our inventory database, picking product for sales orders utilizing a pick plan, prepping product for shipment, and scanning products into our warranty database. Performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment. Provide internal and external customer service and support through a ticketing system, email, phone calls etc. Location Maple Grove, MN Primary Roles & Responsibilities: • Create and Manage pick plans for accurate and timely order completion. Responsible to evaluate inventory variances including verifying bin locations and communicating corrective action plans with supervisor. • Schedule all pick-ups for outbound freight. Ensure each order is processed, packed, and shipped to the proper...
Black Box Minnesota, USA Full-Time
Aug 12, 2022  
Job Description Black Box is looking for a remote Business Development Manager to grow our Eastern Europe Portfolio!! This is your opportunity to join a worldwide market leader in AV/KVM Control /Surveillance Room Applications. We are looking for a sales-oriented person to further grow our BlackBox KVM and AV solutions in Eastern Europe. You will play a lead role in developing opportunities and strong relationships across many industries at different levels. Responsibilities Strong experience in sales and business development, in today's IT Services marketplace Thorough understanding of the market and competitors' offerings Demonstrable substantial and successful track record of IT (Services) Sales Versatility and adaptability to the ever changing market and services Ability to research, generate and actively pursue leads with prospective customers Building and maintaining customer relationships Commercially astute and business...
Black Box Netherlands Full-Time