Mar 09, 2022
IT Service Delivery Manager in Information Technology Exchange Center
Buffalo State, State University of New York, seeks candidates for the position of IT Service Delivery Manager in Information Technology Exchange Center
The Service Delivery Manager is responsible for ensuring customer satisfaction and continuing to grow the relationship between ITEC and its customers. This includes ensuring that ITEC’s service and project teams are achieving business objectives and delivering the highest quality services. This position requires understanding individual customer organizations, identifying process improvements, and exploring opportunities for and supporting services beyond the core offerings within ITEC with regard to the customer organizations. Assist in training of new staff. Teach/present seminars and conduct workshops as needed through the SUNY Center for Professional Development or at SUNY technology conferences. The Service Delivery...
SUNY Buffalo State
Buffalo, NY, USA
Full-Time